Above: The photo in question
I know that it's just 1 photo. And it's not a lot of money. And so far there has been none of the snarkiness that Monica Gaudio encountered with Cooks Source's Judith Griggs.
But it IS money that Men's Health Magazine South Africa itself offered for the use of my photo; and money I asked to be donated to charity.
A charity that I spent time researching and giving thought to, in an effort to make sure that that the money involved would stay within the South African community, the same place I took the photo and the location of the magazine.
So I do not appreciate it that the team at the magazine -- first the designer that contacted me, then possibly its payments department, and then its editor -- are not providing resolution to my emails, after I acted in good faith, and suggested a hopefully creative and socially helpful way to be renumerated for the use of my photo.
Sure, the editorial team is probably overworked, like the rest of the industry. I know first hand a newsroom is hard work. But does a donation receipt and an email link or a PDF of the article where my photo was used take a month? That's all I had asked for, and they are the only things I continue to ask for.
I enclose our email exchange below for reference. I trust this online community to let me know if I'm being unreasonable, or chime in if you've been treated in a similar fashion by Men's Health or elsewhere.
The situation in summary -- Men's Health had sighted, requested for and used a photo which I shot, for your November publication. Because the fee would be small (post international bank transfer costs) I asked that it be donated to a local South African charity on my behalf.
I had asked that Mens Health email me a copy of the donation receipt, and an email link or the PDF or the article where my photo was used.
It's been about a month and I can't get traction on the situation despite a few follow up emails. Can you help please? The situation has been quite discouraging thus far and reflects poorly on Men's Health.
(Full correspondence on the situation below, for your reference)
Many thanks in advance.
--- On Fri, 11/5/10, WenLin Soh <email@example.com> wrote:
I would like an update on this situation please. It has been quite a few weeks now.
Also please email me a PDF or a link to the magazine article where my photo was used. Thanks
--- On Tue, 10/26/10, mhdesigner <firstname.lastname@example.org> wrote:
Will follow up and forward email to the respective department.
It's been a while since our last correspondence. I'd like to follow up on the following please.
* Update on what's happend to my payment for use of the photo which I requested for your company to donate to charity. I would like a copy of the donation receipt please.
* Could you please email me a PDF or a link to the magazine article where my photo was used.
I hope to hear from you at your earliest convenience. Thank you.
--- On Fri, 10/8/10, mhdesigner <email@example.com> wrote:
Re: Permission to use image Hi WenLin
Yes, thank you for sending the mail, sorry for not replying, it’s just been a really busy week.
We were not able to use your high res image as we were on deadline and had to go to print, but managed to use the low res version instead.
I have forwarded your request to our payments department. They will let me know if anything happens.
Thank you again. Have a good weekend.
Please confirm that you received the high res version of the photo and that you are ok to go ahead with the fee donation arrangement.
--- On Tue, 10/5/10, WenLin Soh <firstname.lastname@example.org> wrote:
Thanks very much for clarifying. I would be delighted for you to use the photo. Attached is the high res version of the photo you requested.
Please credit photo to WENLIN SOH, www.goingwithmygut.com
Could you email me a PDF of the article when the issue runs please? Many thanks.
As for payment, I don't think there will be much left over after international bank transfer fees. Instead, could you please donate the amount to Learn to Earn on my behalf, and email me the receipt of donation? http://www.learntoearn.org.za/FinancialSupport.htm
Many thanks and I look forward to opportunities to work with you again soon.
--- On Tue, 10/5/10, mhdesigner <email@example.com> wrote:
Re: Permission to use image Hi WenLin
Thanks for getting back to me.
I work for Men’s Health magazine and we’re doing a food feature on the 13 places to eat before you die.
The Fynboshoek Cheesery was on our list and it seems that your photo’s are the only ones available on the internet.
We only need the one image you took, and it would only take up 1/4 of the page.
Could you perhaps send us the original high res image?
We unfortunately don’t use paypal. The only way we pay our contributors is through bank transfers. Do you perhaps have a South African bank account? If you’d like us to transfer the money into your UK bank account, please be aware that we’re uncertain of what the bank will charge for transfer fees.
I hope this has made things clearer.
Thank you again for your time.
Thank you for getting in touch. Delighted that you'd like to use one of my photos.
Could you please clarify
1) What is the nature of the article you are using the photograph with? I'd just like to be comfortable that the photo is used in the appropriate context.
2) The price offered is fine, but given I'm based in the UK, and it sounds like you're in South Africa, what payment method do you propose? For example, are you able to use Paypal?
Looking forward to hearing from you at your earliest convenience,
--- On Mon, 10/4/10, mhdesigner <firstname.lastname@example.org> wrote:
Permission to use image
We are featuring a restaurant your visited and took pictures of for our November issue of Men’s Health.
Please could we have permission to use the attached image?
We will credit you as well as pay you for your services.
Our current rates for a 1/4 to 1/2 page is R250-R400.
Please could you let me know asap as we are on deadline.
mhdesigner1 • DESIGN FREELANCE •
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